CONDUCT OF OPERATIONS
The organization and administration of operations should ensure that a high level of
performance in DOE facility operations is achieved through effective implementation and
control activities. Administration of operations activities should recognize that protection of
the environment, maintaining high-quality safety, and productivity are compatible goals.
The DOE policies should describe the standards of excellence under which the facility is
expected to operate. Clear lines of responsibility for normal and emergency conditions must
be established. Effective implementation and control of operating activities are achieved
primarily by having readily accessible written standards for operations, periodical
monitoring and assessment of performance, and personnel accountability for performance.
For a more detailed discussion, see DOE Order 5480.19, Ch. 2, Conduct of Operations
Requirements for DOE Facilities (DOE, 2001c).
A high level of performance in DOE operations is accomplished by management
establishing high operating standards and then by communicating the operating standards to
-- By providing sufficient resources to the operations department
-- by ensuring that personnel are well trained by closely monitoring performance in
-- by holding workers and their supervisors accountable for their performance in
Senior management establishes operating standards, considering input from workers when
appropriate. Working-level personnel will more strongly support the standards when they
have had appropriate input into their development. The standards should define operating
objectives, establish expected performance levels, and clearly define responsibilities in
plant operations. Standards for operating activities should be integrated into operations
department procedures and programs. Operating standards should also be communicated to
workers by training them in operating practices and by having supervisors monitor and
guide work involving facility operations. Sufficient staff, facilities, equipment, and funding
should be allocated to permit the operations department to effectively perform its functions.
Performance in operations should be closely monitored by facility management, preferably
using operating reports and goals, so that the performance of the operations department can
be effectively measured. Operations personnel should be held accountable for their
performance through supervisor counseling, performance appraisals, and, when necessary,
disciplinary measures. Remedial training should be provided when appropriate.
The health physics organization, as a support element, must ensure that all aspects of
radiation safety are considered in the establishment of operations standards and policy. A
well instituted cooperative relationship between operations and health physics is paramount
to the health and safety of workers and the public and to protection of the environment.
A plutonium facility should have a written policy on radiation protection, including an
ALARA policy. All radiation protection procedures and controls should have recognizable
or formal technical bases for limits, methods, and personnel protection standards.
Procedures should be adequately documented, updated periodically, and maintained in a
centralized historical file. A control system should be established to assure that all copies