10. TRAINING EFFECTIVENESS EVALUATION
To maintain an effective qualification program, a periodic evaluation of program effectiveness
is necessary. A thorough evaluation process includes assessment of the training process and
assessment of the qualified individual's performance on the job. The training should also be
evaluated to ensure it includes DOE and commercial industry lessons learned.
10.1 Evaluation of the Training Process
In evaluating the training process, consider the content of the program, the training materials,
and the quality and method of instruction. Instructional techniques should be evaluated
periodically during the course of the training program.
Requirements for the conduct and frequency of these evaluations should be defined in
Program content should be periodically reviewed and modified to reflect feedback from
previous programs, changes to facility systems or procedures, new or different test equipment,
regulations, codes, or standards affecting the worker. Modifications should also reflect any
other pertinent changes that have occurred since the course content was established. Such a
review could involve course instructors, the training supervisor, chemical operator supervisors,
management, training specialists from other sites, or training consultants.
Methods of instruction used in various portions of the program should be evaluated
periodically during and after the program. These evaluations should be used to determine if
more appropriate or effective methods can be used for portions of the program. For example,
certain topics might be covered better in a laboratory or during on-the-job training rather than
in a classroom lecture. Input for this kind of evaluation could come from chemical
operators/supervisors, trainees, instructors, the training supervisor, training specialists or
consultants, and the job and task analysis.