Training Effectiveness Evaluation

DOE-HDBK-1002-96

10. TRAINING EFFECTIVENESS EVALUATION

To maintain an effective qualification program, a periodic evaluation of program effectiveness

is necessary. A thorough evaluation process includes assessment of the training process and

assessment of the qualified individual's performance on the job. The training should also be

evaluated to ensure it includes DOE and commercial industry lessons learned.

10.1 Evaluation of the Training Process

In evaluating the training process, consider the content of the program, the training materials,

and the quality and method of instruction. Instructional techniques should be evaluated

periodically during the course of the training program.

Requirements for the conduct and frequency of these evaluations should be defined in

appropriate procedures.

Program content should be periodically reviewed and modified to reflect feedback from

previous programs, changes to facility systems or procedures, new or different test equipment,

regulations, codes, or standards affecting the worker. Modifications should also reflect any

other pertinent changes that have occurred since the course content was established. Such a

review could involve course instructors, the training supervisor, chemical operator supervisors,

management, training specialists from other sites, or training consultants.

Methods of instruction used in various portions of the program should be evaluated

periodically during and after the program. These evaluations should be used to determine if

more appropriate or effective methods can be used for portions of the program. For example,

certain topics might be covered better in a laboratory or during on-the-job training rather than

in a classroom lecture. Input for this kind of evaluation could come from chemical

operators/supervisors, trainees, instructors, the training supervisor, training specialists or

consultants, and the job and task analysis.