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DOE-HDBK-1086-95
procedures, system descriptions, process and instrument diagrams, and other
materials relevant to the job position) to allow team members to reference
them when identifying the different subject areas that will be part of the
training program structure. Also, team members will look at several types of
program structures. It would be valuable if the facilitator could bring example
structure(s) from similar job positions so they might have a working guide as
they design their program's structure.
Study Nominal Group Technique and Consensus Decision Making Processes.
4.7.3
The team will use various techniques to design the training program content.
They will have access to available job information and procedures to assist
them in designing the curriculum, but discussion and consensus decision-
making will also be required to help the team think of additional information
and reach important group decisions about the content and structure of the
program. Facilitators of the TTTD process use nominal group technique
(NGT) and consensus decision-making (CDM) techniques to facilitate these
ends. The NGT and CDM processes are described at length in Addendum E,
"Maximizing Team Effectiveness" lesson plan.
What the "Maximizing" lesson does not describe is the facilitator's role during
these processes. Verbal and non-verbal communication skills must be used
to effectively implement the NGT and CDM techniques.
During the Nominal Group Technique and Consensus Decision-Making processes, the
facilitator is to:
Encourage each team member to contribute
Listen actively to all contributions
Control participants who try to dominate
Verbalize contributions to ensure accuracy and clarity
Provide frequent positive reinforcement
Repress own biases and opinions
Probe and encourage with facilitative questions
Set and maintain an enthusiastic climate
4.7.4
Confirm Details with the Coordinator. Prior to a TTTD session the facilitator
should make sure that all needed documents related to the job position will be
available in the meeting room:
a.
DOE Order 5480.20A
b.
DOE Order 5480.19
c.
The facility's Training Implementation Matrix (TIM)
19


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