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DOE-HDBK-1103-96
SAMPLE 1
REQUEST TO COMPARE A TRAINING/QUALIFICATION PROGRAM
WITH THE REQUIREMENTS OF AN ORDER
STEP 3: COLLECT DATA ON EXPECTEDS/ACTUAL
Process:
1.
Use NGT/CDM to determine job positions (and number of employees in each) impacted
by the Order and group them (if helpful or necessary) into programs.
2.
If helpful, use facilitated discussion and document review combined to divide Order
requirements into "site-wide," "facility-wide," and/or "program-wide."
If necessary, revise problem statement to reflect which program(s) and requirements will
3.
be assessed in this TTNA.
Requirements
Met? Yes or No?
Implementation Plan
1.
2.
STEP 4: ANALYZE DATA TO DETERMINE GAPS
Process:
1.
Combine Order review with facilitated discussion to list (by comparing expecteds with
actuals):
-
which requirements are met (write on a flip chart page).
-
which requirements are not met (these gaps written on a different flipchart page).
2.
If helpful, group common gaps.
3.
Co-Facilitator types chart:
Gap
Cause(s)
Solution(s)
STEP 5: DETERMINE CAUSE(S) OF EACH GAP
Process:
For each gap, Facilitator asks: "Is it applicable to determine why this requirement hasn't
1.
already been met? (e.g., are there management practices/policies that are a barrier?
lack of training staff? inappropriate hiring practices? etc.)?"
2.
If so, use a facilitated discussion and fishbone, if applicable, to determine cause(s).
3.
Co-Facilitator documents results.
B-5


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