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DOE-HDBK-1103-96
The facilitator determines the nature of the problem to be examined during the
process and the status of expecteds and actuals. This will assist in determining
how long the process will take (i.e., from 2-5 days). Though this process may be
useful in other circumstances, the most common reasons a facility might want
this seminar are to:
-
Compare a training/qualification program with requirements of an Order,
-
Develop an initial and/or continuing training program for a job position that
already exists,
-
Conduct training program evaluation,
-
Resolve a specific human performance problem, or
-
Develop a specific training session.
For each of the above requests, a worksheet is provided in Appendix B to assist
the facilitator in determining the full scope of the request. When interfacing with
the coordinator, use the applicable Appendix B worksheet by:
-
Asking the questions and clarifying the expected outcomes listed under
Step 1, Clarify Request to Determine Problem,
-
Asking which documents are available for review during the seminar
(samples are listed under Step 2, Develop Analysis Plan), and
-
Stating which of those documents should be examined PRIOR to the
seminar.
Depending on the coordinator's answers, set a preliminary process date, location,
and length. It is better to be pessimistic in terms of the length of the process
(i.e., set it for 4 days if you think it might take 3). Once the process is
scheduled, the coordinator should be given a list of which documents require
review prior to the process.
Study the Materials. Once the TTNA process is scheduled, the facilitators
4.5.2
prepare by studying this handbook.
The facilitators must spend adequate time preparing to instruct the participants of
the TTNA process. It is crucial that the facilitators understand and apply the
techniques that may be used. To instruct and facilitate the workshop effectively,
15


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