Training Effectiveness cont'd

DOE-HDBK-1114-98

The evaluation of training effectiveness should include examination of various activities involved in the

training process and analysis of data on the results achieved by the training organization. Training

process evaluations should include training and operating organization line manager reviews and

independent audits.

The evaluation of training results should include trainee performance while in training and later during

on-the-job performance. These two approaches should indicate the extent to which the training

activities are accomplishing the goals and objectives that have been established. If the goals and

objectives are not being met, managers should determine the root cause(s) for failure to accomplish

them and take appropriate corrective actions. Evaluations should be conducted by, or results reviewed

by, individuals who have the authority to initiate corrective actions.

The facility's training organization and programs should be evaluated periodically to determine whether

they are achieving the established goals and objectives. The effectiveness of training programs to

produce qualified personnel should also be evaluated periodically. This should be accomplished by

reviewing operating occurrences, interviewing job incumbents and first-line supervisors, observing

operations, etc. The results of these evaluations, if used correctly, will help assure a facility of safe,

efficient, and reliable operations. The DOE Guide to Good Practices: Evaluation Instrument Examples

provides details on this topic.