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DOE-HDBK-1119-99
APPENDIX A
Enabling
Learning
Suggested Learning Activities:
Objectives
6.1-6.3, 6.5, 6.6
Review and discuss with an operations manager the role of the shift
supervisor in observing facility activities. Discuss the techniques for
observing personnel performance and facility conditions (e.g., material,
cleanliness, and industrial safety conditions) in a thorough and critical
manner as part of the normal routine for the shift supervisor. Emphasize
really " eeing"what exists, application of observation results, and taking
s
action (i.e., reinforcing what is correct or taking action to correct
deficiencies).
6.4
Perform a structured exercise of observation skills on operations activities
(i.e., operators performing tasks or technicians or workers performing
tasks that have a direct effect on facility operations) and inspection of
facility conditions (e.g., material, cleanliness, and industrial safety
conditions). Facility observations (including facility tours) with the
operations manager or an experienced shift supervisor can be useful in
providing the experience. Simulator activities and videotaped operational
activities may also be useful in providing the experience.
Enabling
Learning
Suggested Evaluation Activities:
Objectives
6.1-6.3, 6.5, 6.6
Conduct a qualitative evaluation of trainee responses and discussion.
6.4
Conduct a critique during the structure exercise.
A-22


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