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DOE-HDBK-1203-97
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understanding the goals and objectives concept
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ascertaining when and to what degree management involvement in
work of subordinates is appropriate
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fitness for duty procedures
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ethics
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effective interviews
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administrative policies and procedures
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supervisory responsibilities and limits
Prepare the individual to cope with personnel matters in areas such as:
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staffing issues
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motivation of personnel and creating a motivating work atmosphere
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dealing with differing personalities
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establishing and demonstrating standards of job performance
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using performance appraisal systems effectively
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providing career counseling
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conflict resolution
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dealing with chronic and acute stress
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dealing effectively with subordinates
Improve the individual's communication skills in areas such as:
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interpersonal communication
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oral and written communications
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praising and reprimanding
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directing
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listening
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public speaking and speeches
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conducting meetings
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conducting shift briefings
Enhance the individual's ability to make decisions in areas such as:
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problem analysis and decision-making
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establishing priorities
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predetermining alternatives for normal and emergency operations
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anticipating and responding to stress-induced reactions
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planning and organizing
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