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DOE-HDBK-1203-97
The role of external events such as earthquakes, extreme winds, flooding,
transportation accidents, etc., in terms of their contribution to facility risk
The role PRA can play in evaluating proposed changes in operating
procedures or equipment configuration.
4.11 Teamwork and Diagnostic Skills
Critical to the success of the technical staff is the ability to systematically apply knowledge
and skills to complete assigned tasks. Technical staff must possess the necessary
knowledge and skills to monitor facility data, determine if facility response is as expected,
and recommend intervention activities when required to contribute effectively as members of
the operations team during both normal and off-normal facility conditions. To enable
technical staff to function as team members and fulfill the technical staff function, training
should be provided in teamwork and diagnostic skills.
Training provided to technical staff trainees in teamwork should provide the requisite
knowledge and skills to perform the following:
Demonstrate and promote effective communications, using both verbal and
nonverbal methods
Interact effectively with team members
Provide coaching to team members to achieve team goals
Contribute to the resolution of conflicts within the control room team and with
interfacing organizations
Respond effectively to different leadership systems
Recognize and mitigate individual stress.
Training provided to technical staff trainees in diagnostics should provide the requisite
knowledge and skills to perform the following:
Recognize the importance of attention to detail and the early recognition of
problems
Monitor facility data and detect impending facility problems
Identify facility conditions requiring action
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