The instructor should motivate or arouse the trainee's interest in the training session. An adult
likes to see a direct link between his/her job and the skills and knowledge presented during the
training. To help to establish this link, the trainee needs answers to the following questions:
What's in it for me (WIIFM)?
Why do I need to learn this?
When will I use this information?
How will I use this information?
The trainee should understand the terminal and enabling learning objectives. The instructor
should state and discuss the objectives with the trainee to ensure that the trainee understands
the required performance, how well it should be performed, and under what conditions.
The instructor should provide the trainee with the first "T" of effective training--"tell them what
you are going to tell them." The instructor should present an overview of the task that includes
not only what will be learned, but how it will be presented. The overview should be brief and
stress safety measures and compliance to procedures. This process may also help to relate
this training to previous or future training. The instructor should make sure the trainee
understands that he/she can ask questions anytime during the training.
The instructor should continue to stress safety while establishing the "ground rules" regarding
how he/she intends to conduct the training. Explain under what circumstances the evolution
will be interrupted (e.g., to demonstrate if needed) and under what circumstances the evolution
will be stopped (e.g., if personnel or equipment safety concerns arise). The instructor should
stress that facility procedures (administrative, operations, maintenance, lockout and tagout,
radiological, etc.) must be adhered to at all times.
The instructor should determine what the trainee already knows about the particular job or
task. The instructor should then tailor the training based on a combination of the trainee's
experience, knowledge, and training completed to date. By briefly reviewing what the trainee
knows and then progressing to new material, the risk of losing the trainee's attention will be
The instructor should minimize interruptions during the training process. The presence of
co-workers at the training site may be a problem because the trainee needs to be able to
practice, make errors, and receive corrective instruction without personal embarrassment.
Although elimination of all co-workers from the vicinity of the training is difficult or impossible,
some degree of privacy is needed.
The last step in the introduction is to express confidence that the trainee will learn to perform
the task quickly and well. The goal is for the trainee to begin the training with a feeling of
confidence and a desire to meet the challenge.