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Lessons Learned Handbook:
DOE-HDBK-7502-95
Poster campaigns focused on a key message, slogan, or theme.
Designated areas for posting Red Alerts.
"Good Work Practices" bulletin board with a lesson learned that changes weekly.
Posting of lessons learned in rest rooms and other public areas (often referred
to as the "porcelain press").
Additional Options
Use Voice Mail to communicate important messages.
Use "log-on" messages to display important messages as soon as employees
log-on to their computers.
Establish a broadcasting newsline in areas where employees take breaks.
Continuously broadcast videos or news briefs that communicate lessons learned
information.
Benchmark specific processes or operations against similar processes or
operations in other organizations internal or external to DOE. Identify the "best
in class," compare performance, and extract applicable lessons learned.
Disseminate through presentations or benchmarking reports.
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