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Lessons Learned Handbook:
DOE-HDBK-7502-95
Using process improvement tools (e.g., root cause analyses, re-
engineering) identify desired changes, and develop implementation
plan.
Establish target(s) for benefits gained from the implementation
plan.
Following implementation, assess the performance measure process
change against targets.
4. Continuously re-evaluate the lessons learned objectives and related performance
measures, as needed. The lessons learned objectives should be adjusted if
customer needs change.
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