Lessons Learned Handbook:
One of the best ways to become familiar with the concept of lessons learned and to
determine the optimal way of developing a program is to talk to people who are
already involved in the process. There are Lessons Learned Coordinators across DOE
who have experience with developing lessons learned programs and who have
learned many lessons by implementing a program at their site. Although many of the
existing lessons learned programs are focused solely on reporting to the Occurrence
Reporting and Processing System, there are also programs that are much broader in
scope. The "Dissemination of Lessons Learned" section of this Handbook provides
information on lessons learned information services that are available through DOE's
Technical Information Services. These services provide options for communicating with
individuals throughout DOE about lessons learned and other topics. For example,
messages placed on the DOE Lessons Learned List Server are automatically sent to all
Lessons Learned Coordinators. These services provide great potential for connecting
people across the complex and for sharing information.
It is also possible to contact Lessons Learned Coordinators directly. A list of DOE
Lessons Learned Coordinators will be available on the DOE Lessons Learned List Server.
This list will include contact information and will periodically be updated. To subscribe
to the DOE Lessons Learned List Server, see Volume II, Appendix XIII: Frequently Asked
Questions About the Lessons Learned List Server.