Lessons Learned Handbook:
How to follow-up on actions to ensure that the lesson learned has been
incorporated in plans or future activities.
How to Address Lessons Learned that Require Immediate Attention
A clear process should be established for taking action when a lesson learned
requiring immediate attention is identified. Generally, the lessons learned requiring
immediate attention will be those that are classified as Red/Urgent (See Priority
Guidelines in the DOE Lessons Learned Technical Standard, Appendix C). The
following elements should be included in training related to Red/Urgent lessons
Lessons learned classification scheme with an emphasis on the defining
characteristics of a Red/Urgent lesson learned.
All points of contact that must be notified to facilitate thorough and efficient
Clear differentiation between lessons learned reporting and ORPS reporting to
ensure that both systems receive appropriate information.
Specific steps that must be taken when Red/Urgent lessons learned are
identified including the sequence of required steps, roles and responsibilities,
approvals, timing, and follow-up activities.
In order to save time and money in developing training activities, it is suggested that
existing resources be identified and, when possible, used. The Training Resources and
Data Exchange (TRADE) network is an example of an available training resource that
offers training assistance.
TRADE encourages and facilitates the exchange of ideas, techniques, and resources for
improving training and development, and serves as a forum for the discussion of
issues of interest to the DOE community. The TRADE Training Resources Catalog
(TRC) provides an electronic on-line catalog of DOE contractor and federal training
courses. TRC is part of the TRADE ONline Information System (TRADEON). Any DOE
M&O contractor, Operations Office, or Headquarters personnel with a computer,
modem, and communication software can access the TRC. The TRADE network is
managed by the Oak Ridge Institute for Science and Education (ORISE).
For information regarding TRC or TRADEON, please contact:
Oak Ridge Institute for Science and Education
P.O. Box 117
Oak Ridge. TN 37831-0117