Management Tours cont'd

DOE-STD-1032-92

Routine activities that should be monitored include:

Operational evolutions or work in progress to observe radiological

protection and safety practices, procedural compliance, work habits,

Shift turnovers in the control area and other work locations to observe

formality, thoroughness, and continuity of activities

Planning and scheduling

Training activities (e.g., classroom, simulator, and on-the-job), including

content, methods, and control.

Some non-routine activities that should be monitored include:

Implementing new or revised procedures

Coordinating actions in different locations, such as fire or other

emergency preparedness drills for the facility

Completion of maintenance activities or work by other areas for material

condition, housekeeping, and cleanliness.

Management may assign other groups, such as quality assurance, to

periodically monitor, audit, review and assess operating performance. These

activities can assist managers and supervisors in identifying good and bad

practices and correcting problems.

In addition to tours, other processes should be used to provide management

with accurate information regarding facility performance, such as audits,

reviews, investigations, and self-assessments. Details on investigations are

contained in DOE Order 5480.19, Chapter VI, "Investigation of Abnormal

Events."

The data obtained from the tours should be measurable. This information will

be used to assess facility performance and to identify areas requiring

management attention. Overall indicators used for facility performance,

indicators to measure progress in achieving goals, and specific indicators for

monitoring current performance problems and performance in specific

functional areas should be selected. The data should be presented to indicate