Operations Management Involvement in Training

DOE-STD-1040-93

example of effective use of trainees would be qualifying a trainee on a task to

support the operating schedule, such as fire watch, and then relieving the trainee as

soon as possible to allow the trainee to continue with the training process. Prior to

assigning trainees to assist in nontask-related activities (e.g., collecting logs,

reviewing procedures, and other administrative jobs), supervisors should verify that

the trainee has time to perform the assignment and that the assignment will not

conflict with the trainee's training schedule.

4.6

Operations Management Involvement in Training

Operations line managers should be personally involved in identifying training

needs and verifying that initial and continuing training programs meet these needs.

Operations managers approve and periodically review the effectiveness of

operations training programs. This includes observing personnel performance, both

on shift and during simulator training sessions, and providing feedback to the

training department to initiate training program improvements.

Performance standards established by operations managers should be presented,

discussed, and reinforced during initial and continuing training. Operations

managers should instill a sense of ownership with each shift manager for the

training of his or her crew. Shift managers should help identify crew weaknesses

and work with operations and training managers to provide training that will

strengthen overall crew performance.