4. GOOD PRACTICES
This good practice provides instruction on how to administer and control an effective operator
aids program, including operator aid development, approval, documentation, posting, use, and
review. Each of these six steps are important to ensure that only useful operator aids are posted,
and that they remain updated during their use.
Operator aids should be developed to provide the user with information that might otherwise be
overlooked. The need for an operator aid should be concurred with prior to expending
resources in its development. Operator aids may be developed to supplement procedures, but
should not be developed to alter (e.g., correct or update) procedures. Only procedure changes
and revisions should be used to alter procedures. For more information on procedures refer to
DOE Order 5480.19, Chapter XVI, "Operations Procedures."
Operator aids must not be developed for personnel and equipment safety situations where danger
or caution tags should be used. The facility lockout and tagout procedure should address the
correct mechanism(s) for protecting personnel and equipment. For information on lockouts and
tagouts, refer to DOE Order 5480.19, Chapter IX, "Lockouts and Tagouts."
Operator aids should not be developed for use as equipment and piping labels. Guidance
concerning labeling should be provided in the facility's equipment and piping labeling program.
For information pertaining to labeling, refer to DOE Order 5480.19, Conduct of Operations
Requirements for DOE Facilities, Chapter XVIII, "Equipment and Piping Labeling."
4.1 Operator Aid Development
Facility personnel should be encouraged to develop needed operator aids. Therefore, all
personnel, including support personnel, should be aware of the operator aid development
process. Prior to developing an operator aid, personnel should be trained on the
development process. As a minimum, this training should cover the importance of
controlling posted information and the procedure or guidelines for developing an operator
aid. Information control topics such as why it is important to use only approved operator
aids, how to tell if an operator aid is approved, what to do if it is not approved, and how
to verify that an operator aid is current should be addressed.
When developing operator aids, personnel should use the most current information. This
may require communicating with personnel in the facility's document control organization
to ensure that the most current revisions of reference documents (e.g., procedures,