Once established, use of administrative controls should be required. Managers
and supervisors should require uniform adherence to all plant policies and
procedures. Guidance should be provided to specify when and how changes can
be made to administrative controls. For example, methods should be available
for making temporary changes or permanent revisions to procedures when
required. Administrative controls that are no longer needed or have been
superseded should be canceled and removed from use in a timely manner.
Records should be maintained to allow a historical review of appropriate
documents. Methods should be implemented to ensure maintenance division
commitments are not inadvertently deleted by changes or revisions.
Procedures are a key factor affecting worker performance. Procedures should
provide sufficient direction to help ensure the plant is operated and maintained
properly and to effectively support maintenance activities. Maintenance procedures
should be developed for those activities that affect the entire maintenance division or
that are applicable to multiple departments. Each department should develop
procedures for the activities specific to the functioning of that department.
Procedures should receive appropriate interdepartmental reviews to enhance technical
accuracy and human factors considerations.
Requirements for the use of procedures should be clearly defined and understood
by all personnel. Procedures should be referenced during infrequent or unusual
activities when individuals are not familiar with the activities and during complex
activities. Although procedures need not be in hand while conducting other
activities, they should be followed. Guidance should be provided concerning which
procedures fall into each of these categories. Procedures that are found to be
inadequate or incorrect should be corrected prior to use, and permanent revisions
should be initiated in a timely manner. Deficient procedures or failure to follow
procedures have been major contributors to many significant operational events in
the industry. Detailed guidance on the development, content, and use of procedures
can be found in DOE W riter's Guide f or T echnical Procedures. This Guide supports
DOE Order 5480.19, Conduct of Operation, and DOE Order 4330.4A, M aintenance
M anagem ent Program s.