events at other plants. As training programs and methods have improved since the TMI
accident, the nuclear industry has relied more and more on the case study to teach the lessons
learned from industry events. By reviewing actual plant events in detail, trainees are
challenged with analyzing actual situations and problems.
Case studies can be used in training programs for managers and supervisors, control
room teams, maintenance personnel, process operators, and other disciplines at DOE
facilities. This method works well in initial and continuing training programs. Case studies
can be developed for various issues that include technical problems, plant events,
management concerns, or a combination of these. Commercial utilities and other
organizations have developed case studies on a variety of subjects.
DOE facilities subject to training accreditation can use this guide to assist them in
meeting the applicable Training Accreditation Program (TAP) performance criteria contained
in the Training Program Manual (TAP 1). Specifically, using case studies will help meet
Criteria 6.6 and 9.2. Criteria 6.6 states in part "Continuing training content
includes...training on...facility and industry events...." Criteria 9.2 states, "Training
activities encourage direct trainee participation in the learning process." (The DOE Guide to
Good Practices for Continuing Training can provide information and methods useful in the
development and implementation of continuing training programs.)
Facilities can use the methods and information presented in this guide to improve
existing training programs and comply with DOE Order 5000.3A, "Occurrence Reporting
and Processing of Operations Information." DOE Order 5000.3A Section 8.c(2) states in
"Contractors for each facility or group of facilities shall collect and
disseminate to their personnel the operations information obtained from their
facilities and the lessons to be learned from this information.... The Facility
Manager should...identify good practices and lessons learned from other
facilities that can be used in his/her facility."
In addition, DOE Order 5480.20, "Personnel Selection, Qualification, Training, And
Staffing Requirements At DOE Reactor And Non-Reactor Nuclear Facilities" contains
requirements for incorporation of industry operating experience, training on identified
performance problems, and other subjects that must be taught to certain Category A and B
nuclear facility personnel.