CASE STUDY EXAMPLES
THE COMPREHENSIVE CASE STUDY
The example comprehensive case study on the next page was used to train personnel
in the commercial nuclear industry. Because of the length of the comprehensive case,
trainees may need to spend considerable time (as much as two or three hours) in preparation
for the case discussion session. The discussion is very nondirective, with the instructor's
role being that of catalyst, encourager, climate-setter, devil's advocate, issue sharpener,
referee, etc., rather than that of expert, lecturer, authority figure, and the like. The
instructor's technique to start the discussion is often a simple question: "What seems to be
going on here?"
The group typically will identify many issues in the case since it is so comprehensive
and diverse. A major goal is for the trainees to see the "big picture," the relationships of
events, the internal and external forces at work, the role of personality in decision making,
and so forth. Learning takes place largely because of the different views of the group.