Application of Observation Skills

DOE-STD-1061-93

Enabling

Learning

Objectives

Suggested Learning Activities:

6.1-6.3

Review and discuss, with an operations manager, the role of the shift

supervisor in observing facility activities. Discuss the techniques for

observing personnel performance and facility conditions (e.g., material,

cleanliness, and industrial safety conditions) in a thorough and critical

manner as part of the normal routine for the shift supervisor.

Emphasize really "seeing" what exists, application of observation

results, and taking action (i.e., reinforcing what is correct or taking

action to correct deficiencies).

6.4

Perform a structured exercise of observation skills on operations

activities (i.e., operators performing tasks or technicians or workers

performing tasks that have a direct effect on facility operations) and

inspection of facility conditions (e.g., material, cleanliness, and

industrial safety conditions). Facility observations (including facility

tours) with the operations manager or an experienced shift supervisor

can be useful in providing the experience. Simulator activities and

videotaped operational activities may also be useful in providing the

experience.

Enabling

Learning

Objectives

Suggested Evaluation Activities:

6.1-6.3

Conduct a qualitative evaluation of trainee responses and discussion.

6.4

Conduct a critique during the structure exercise.

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