Module: Leadership and Management
Outline Number: LM--5
Terminal Learning Objective:
Apply and advocate appropriate interpersonal skills to situations to achieve team
Enabling Learning Objectives:
Given a situation that is difficult to control, acknowledge your need for help.
Having taken an incorrect action, acknowledge and correct the error.
Define "coaching" and discuss the principles and some techniques that may be used
Identify operational situations where coaching can be used to improve team
Given an operational situation, demonstrate coaching techniques that improve
individual and team performance.
Explain how to use coaching techniques to perform the following:
Boost the confidence of an individual or crew
Boost the morale of an individual or crew
Foster increased participation from quiet individuals
Encourage professional behavior.
Appropriate company human resource guidance.