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Interpersonal Skills - std10610063
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Guide to Good Practices For the Selection, Training, and Qualification of Shift Supervisors
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Shift Team Management - std10610065


DOE-STD-1061-93
Enabling
Learning
Objectives
Suggested Learning Activities:
10.1-10.4, 10.6
Discuss leadership and management principles with the operations
manager or an experienced shift supervisor. Emphasize personal and
crew limitations and the application of coaching techniques.
10.1, 10.2, 10.5
Perform a role-play as a shift supervisor in a typical facility situation
with emphasis on application of interpersonal skills that includes
acknowledging and correcting errors, requests for assistance, and
coaching techniques.
10.1, 10.2, 10.5
A simulator (for those facilities that have them) can be used to exercise
implementation skills in acknowledging and correcting errors, requests
for assistance, and coaching techniques.
Note
The simulator can be used to exercise these skills in conjunction with
other learning objectives, such as LM--6.
Enabling
Learning
Objectives
Suggested Evaluation Activities:
10.3, 10.4, 10.6
Conduct a qualitative evaluation of trainee responses and discussion.
10.1, 10.2, 10.5
Conduct a critique of role-playing activities that includes
acknowledging and correcting errors, willingness to ask for assistance,
and coaching techniques.
10.1, 10.2, 10.5
Complete appropriate simulator objectives that includes acknowledging
and correcting errors, willingness to ask for assistance, and coaching
techniques.
A-34


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