Module: Leadership and Management
Outline Number: LM--4
Terminal Learning Objective:
Apply the operating philosophy of the company to managing the shift.
Enabling Learning Objectives:
Describe the responsibility and authority of the shift supervisor.
In a variety of circumstances, advocate the operating philosophy of the facility in
accordance with facility policies and procedures and the operator's code of
professionalism. This may include the following:
Applying assertiveness skills
Exhibiting composure during abnormal or emergency events
Intervening to restore an operator's composure
Enforcing standards of operating performance
Promoting and applying teamwork skills
Using coaching techniques with operators
Advocating an overriding attitude of conservatism for facility safety
Exhibiting a positive, optimistic attitude
Demonstrating initiative and perseverance
Applying prudent judgment based on training, experience, and management
Exhibiting a helpful attitude
Demonstrating courtesy and respect for individuals
Requesting needed assistance and guidance without hesitation
Promoting technical curiosity and inquisitiveness.
When presented with a scenario or facility situation that requires corrective actions by
operators, explain how the operating philosophy of the facility governs your actions in
responses to the scenario or situation.
Given an operating condition that is not addressed in procedures, direct conservative
actions designed to protect the facility and public health and safety.
Given an action or condition that reduces the reliability of safety-related equipment,
develop a plan to mitigate the situation and restore the equipment to full reliability in a