DOE and Contractor Personnel

DOE-STD-7501-99

Determine applicability and significance of internal and external experiences identified as

potential lessons learned with the help of Subject Matter Experts.

Follow-up on significant actions to address lessons learned.

Serve as lessons learned point-of-contact for the DOE Corporate Lessons Learned

Program.

Collect information to evaluate program effectiveness and report to management.

DOE and Contractor Personnel

4.3.6

Identify experiences, activities, processes, and practices that should be shared in

accordance with the definition of lessons learned (i.e., both positive and negative

experiences).

Contact line management and/or lessons learned staff to determine whether the identified

experience qualifies as a lesson learned.

Provide information for generation of a lessons learned document.

Review lessons learned documents for applicability and/or implementation.

Incorporate applicable lessons into work planning and execution.

Training and Qualification

4.4

Each local organization is responsible for making personnel aware of how to access and use the

local lessons learned mechanisms to identify, share and use lessons learned. Personnel such as

Lessons Learned Coordinators or Subject Matter Experts who manage, administer or otherwise

have specific responsibilities for local Lessons Learned Programs should possess a broad

knowledge of their local organization(s), certain specialized knowledge and skills and key personnel

characteristics. Examples of the broad knowledge desirable include general technical knowledge

of the work performed by the organization and hazards or vulnerabilities associated with that work,

the overall organizational structure and management systems, and familiarity with their DOE or

contractor counterpart organizations, general familiarity of the regulatory environment in which the

work is performed and a general awareness of stakeholder interests in the work of the local

organization(s). Examples of desirable prior work-related experience for lessons learned