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DOE-STD-7501-99
personnel include evaluation or assessment, event analysis, accident investigation, operations,
team leadership or facilitation, training, change control or similar experience that requires analysis
and synthesis of information in order to determine and implement corrective or improvement
actions. Through experience or other means, lessons learned personnel should have specialized
knowledge of this technical standard, the DOE Corporate Lessons Learned Program and the local
lessons learned program(s) including how to identify and research sources of lessons learned;
how to develop, use, analyze, and disseminate lessons learned; how to identify trends based on
lessons learned; and how to incorporate lessons learned into processes, operations, procedures,
and training. Lessons learned personnel should also have a general knowledge of various
computer software programs used to support local lessons learned activities and good writing
skills. Organizations should identify and provide training as appropriate to individuals with lessons
learned responsibilities to supplement and enhance individual skills and knowledge.
As a general principle, lessons learned personnel should possess those characteristics that enable
them to perform their responsibilities as key team members of the broad organization with a goal of
facilitating, not directing, the organization's continuous improvement. Desirable personnel
characteristics include ability to communicate effectively with individuals from various technical and
management disciplines, ability to form and lead teams, ability to communicate with and relate
effectively to management, craft and technical specialists and to work in a cooperative,
constructive manner within the broad DOE community.
4.5
Procedures and Documentation
Local processes and procedures shall be established consistent with local practices in order to
define how the lessons learned program is implemented and administered.
Such processes or procedures may include:
Roles and responsibilities
Staff qualification and training
Criteria and thresholds for lessons learned generation
Timeliness requirements for generation and incorporation
Validation and approval processes
Use of lessons learned information
Documentation requirements
Feedback systems
Tracking of lessons learned actions
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