Criteria and Lines of Inquiry cont'd - doe-hdbk-1139-1-2000

DOE-HDBK-1139/1-2000

Change Notice No. 1

Criterion 5

Procedures and/or mechanisms require that feedback and continuous improvement occur with regard to

chemical management, chemical safety, and pollution prevention.

Lines of Inquiry

Has the facility performed an assessment and gap analysis to identify significant gaps and

deficiencies in its program? Does the facility maintain its corrective action plan up-to-date? Are the

action items prioritized? Have the corrective actions completed been properly closed? Are open

items being pursued according to their priority?

Do post-job critiques and reviews reveal that chemical safety concerns were adequately handled, or if

identified, they were adequately pursued and resolved? Is there evidence showing that lessons

learned are properly used to improve work conditions or performance?

Are assessment results communicated to senior management for their use in making informed

determinations? Do managers routinely use feedback tools, such as performance indicators, reviews,

debriefs, and lessons learned?

Are occurrence reports evaluated for applicability and communicated to the right individuals?

Are suggestions of employees and other professionals used to improve performance?

B-7