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Page Title: Appendix B - Glossary cont'd
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DOE-STD-1073-2003
Configuration Management
Work Control Process. A process that ensures all work is properly controlled, reviewed, approved,
implemented, tested, and documented. The work control process should be integrated with the planning
process and should include provisions for:
 Work order system
 Job planning and estimating
 Time standards
 Priority system
 Procedures and documentation
 Scheduling
 Post-maintenance testing
 Backlog work management
 Equipment repair history and vendor information
 Training and qualification standards
 Lockout and tagout provisions
 Work performance standards
 Human factors
 Engineering
(adapted from DOE G 433.1-1)
Work Control Document. A proceduralized document used by facility personnel to perform activities, such
as maintenance, inspections, testing, or other work. (DOE G 433.1-1)
Work Request and/or Work Order. The work request/work order is a means of requesting services. The
process may use either an electronic or paper medium. The work request/work order is issued to planners
and estimators who in turn use it to help them define, plan, and execute work activities. The work
request/work order should include detailed documentation of the work to be performed, the available spare
parts, applicable procedures, and testing to verify maintenance was correctly performed. The work
request/work order may also be used to document the completion of minor activities, such as lubrication,
and light bulb replacement. (adapted from DOE G 433.1-1)
Waiver or exemption. Documented authorization to depart from specified requirements.
B-7


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