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|  DOE-STD -3009-94
CHAPTER TWELVE
Procedures and Training
Purpose ......................................................................................................................... 92
Application of the Graded Approach ........................................................................... 92
Content Guidance
12.1 Introduction .......................................................................................................... 93
12.2 Requirements ........................................................................................................ 93
12.3 Procedure Program ............................................................................................... 93
12.3.1 Development of Procedures ....................................................................... 93
12.3.2 Maintenance of Procedures ........................................................................ 93
12.4 Training Program ................................................................................................. 94
12.4.1 Development of Training ........................................................................... 94
12.4.2 Mainte nance of Training ............................................................................ 94
12.4.3 Modification of Training Materials ........................................................... 94
CHAPTER THIRTEEN
Human Factors
Purpose ......................................................................................................................... 95
Application of the Graded Approach ........................................................................... 96
Content Guidance
13.1 Introduction .......................................................................................................... 96
13.2 Requirements ........................................................................................................ 96
13.3 Human Factors Process ........................................................................................ 96
13.4 Identification of Human-Machine Interfaces ....................................................... 97
13.5 Optimization of Human-Machine Interfaces ........................................................ 97
CHAPTER FOURTEEN
Quality Assurance
Purpose ......................................................................................................................... 98
Application of the Graded Approach ........................................................................... 98
Content Guidance
14.1 Introduction .......................................................................................................... 98
14.2 Requirements ........................................................................................................ 99
14.3 Quality Assurance Program Organization ............................................................ 99
14.4 Quality Improvement ........................................................................................... 99
14.5 Documents and Records ....................................................................................... 99
14.6 Quality Assurance Performance ........................................................................... 99
14.6.1 Work Processes .......................................................................................... 99
14.6.2 Design ........................................................................................................ 99
Page xv
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