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DOE-HDBK-1116-98
APPENDIX A
Case Study Type:
Objective Classifications:
IN-TRAY
DIAGNOSIS, DEVELOPMENT, EVALUATION, PROMOTION,
DEFENSE
Description and suggested uses:
The in-tray case study is a variation of the decision-type case study and consists of a number
of documents that managers or supervisors might find in their in-trays. Some background
information is provided, and the trainees are allowed a limited time to determine and record
their actions on each of the documents provided. This type of case study closely
approximates a real-life supervisory function. The in-tray case study is very useful for
improving analytical skills, promoting creative thinking, and practicing decision making. For
example, it can be used to train on facility policies and for evaluating learning objectives in the
affective domain. The in-tray case study can be used as an exercise within a single lesson
plan or as a series of exercises throughout a course.
Case Study Type:
Objective Classifications:
LIVE
DIAGNOSIS
Description and suggested uses:
The live case study is one of the more unique types of case studies in use. The material for a
live case study comes from events that are occurring at the present time. Often, nothing more
than a newspaper article is used to provide the trainees with the case study information. The
instructor provides questions for thought and to prompt a discussion. The answers are truly
unknown when this case is presented. Only after a few days can the trainee's conclusions be
compared with the actual decisions made. This is usually found in a follow-up newspaper
article or industry publication. This type of case study can be used in classes that last several
weeks (such as reactor operator qualifications), or for requalification programs.
Because the information for a live case study is based on current events, it is difficult to plan
for and write into a lesson plan.
To use a live case study, give the trainees up-to-date factual information to start with. During
the remainder of the class, provide an interim problem-solving exercise. Finally offer
opportunities to compare and appraise a variety of solutions for the problem analyzed (i.e.,
comparing hypothetical solutions worked out in the study group against the actual solutions
that have been applied).
A-6


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