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|  DOE-HDBK-1117-99
A.9 Root-Cause Analysis
The purpose of this subject area is to enable the candidate or incumbent to identify, analyze,
correct, and prevent recurrence of human and equipment performance problems. Topics for
consideration include:
TOPIC
ITEMS TO COVER FOR EACH TOPIC
Events
Program
Causal factors
Definitions
Contributing factors
Root causes
Corrective actions
Data collection
Root-Cause
Root-cause determination
Analysis Process
Validation of root cause
Effectiveness review
Cause-and-effect analysis
Analytical
Task analysis
Processes
Fault-tree analysis
Change analysis
Barrier analysis
Event and causal factor charting
Symptom classification technique
A-15
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