Enabling Learning Objectives

DOE-HDBK-1119-99

APPENDIX A

Enabling

Learning

Suggested Learning Activities:

Objectives

19.1-19.6

Have a discussion with a human resources person or manager who can

portray the company or facility philosophy regarding the role of the shift

supervisor in identifying precursors to employee discipline problems and

in counseling or in referring them to other persons (either inside or

outside the company). Discussions should include limitations of

supervisory actions, and the actions that a shift supervisor should take for

different situations, including management's expectations of shift

supervisor involvement. Include in this discussion any aspects to the

shift supervisor position.

19.7

Perform a role-play of a shift supervisor counseling an employee who is

experiencing discipline problems. Facilitate feedback from the role-play

to include the following:

C Employee perceptions and manager viewpoints

C Effectiveness of the counseling process

C Application and implementation of company procedures.

Enabling

Learning

Suggested Evaluation Activities:

Objectives

19.1-19.6

Conduct a qualitative evaluation of trainee responses and discussions.

19.7

Conduct a critique of the role-playing activity.

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