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|  DOE-HDBK-1119-99
APPENDIX A
Operating Philosophy
Module: Leadership and Management
Outline Number: LM-- 4
Terminal Learning Objective:
9. Apply the operating philosophy of the company to managing the shift.
Enabling Learning Objectives:
9.1
Describe the responsibility and authority of the shift supervisor.
9.2
In a variety of circumstances, advocate the operating philosophy of the facility in
accordance with facility policies and procedures and the operator's code of
professionalism. This may include the following:
C
Applying assertiveness skills
C
Exhibiting composure during abnormal or emergency events
C
Intervening to restore an operator's composure
C
Enforcing standards of operating performance
C
Promoting and applying teamwork skills
C
Using coaching techniques with operators
C
Advocating an overriding attitude of conservatism for facility safety
C
Exhibiting a positive, optimistic attitude
C
Demonstrating initiative and perseverance
C
Applying prudent judgment based on training, experience, and management
expectations
C
Exhibiting a helpful attitude
C
Demonstrating courtesy and respect for individuals
C
Requesting needed assistance and guidance without hesitation
C
Promoting technical curiosity and inquisitiveness.
9.3
When presented with a scenario or facility situation that requires corrective actions by
operators, explain how the operating philosophy of the facility governs your actions in
responses to the scenario or situation.
9.4
Given an operating condition that is not addressed in procedures, direct conservative
actions designed to protect the facility and public health and safety.
A-29
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