References - hdbk11190112

DOE-HDBK-1119-99

APPENDIX A

36.1

Describe how to observe, recognize, or otherwise identify individual or crew

performance weaknesses in complying with facility policies or management expectations

for communications, self-checking, procedure use and other performance factors.

Discuss appropriate methods for correcting individual and crew performance

weaknesses and reinforcing appropriate behaviors.

References:

1. Appropriate company conduct of operations guidance.

Enabling

Learning

Suggested Learning Activities:

Objectives

35.1

Review (reading and self-study) and discuss with the operations

manager and experienced shift supervisor those expectations and

facility policies governing the following:

C self-checking

C peer checking

C independent verification

C procedure use and compliance

C limitations of activities or distractions during critical evolutions

within the control room and in the field

C ensuring against concurrent conflicting activities

C supervisory oversight during critical evolutions

C pressures (perceived or actual) to complete tasks quickly

C equipment and component labeling

C pre-evolution briefings and preparations

C assignment of tasks to qualified individuals

C oversight of trainees.

Emphasize responsibilities of the shift supervisor in ensuring the

understanding and compliance of these policies and expectations

through consistent reinforcement to personnel. Also, stress the

importance of instilling a cautious, questioning approach within

themselves and crew personnel.

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