Applying Teamwork and Diagnostic Skills During On-The-Job and Simulator Training

DOE-HDBK-1202-97

5. APPLYING TEAMWORK AND DIAGNOSTIC SKILLS DURING

ON-THE-JOB AND SIMULATOR TRAINING

Although some fundamental teamwork and diagnostic skills can be practiced in the

classroom, team personnel might not develop the higher order cognitive skills that are

necessary for good teamwork with only classroom instruction. To achieve and maintain

proficiency in teamwork and diagnostic skills, the conditions established during on-the-job

and simulator training provide the most efficient and effective training environment. This

training should include scenarios that require the team to apply their diagnostic and

teamwork skills. Evaluation of these skills, followed by constructive performance feedback,

should be provided during and after drills and exercises. The results of these evaluations

should be reviewed and used to modify initial and continuing training.

The goal of this training should be to maintain and improve proficiency in the following:

Individual and team communication skills

Individual and team stress management

Performance of individual and team roles and responsibilities

Conflict resolution

Application of diagnostics during routine conditions

Application of diagnostics during abnormal conditions.

Training should be conducted with trainees assigned to team positions dependent on their

training needs. Procedures should be used to define individual team member areas of

responsibility. This method of training develops the trainees' proficiency in their normal

positions, provides an understanding of the roles of others on the team, and helps to

develop the ability of the team to work cohesively.