Intervention cont'd

DOE-HDBK-1202-97

process. The quality of the decision is dependent on the information used to make the

decision and the process used to apply it. Intervening requires the highest order of

cognitive skills, since an individual must predict and analyze the effects of the intervention,

as well as integrate it with other actions that are taken in response to the problem. The

ability to intervene is essential to the success of a team during all conditions. This ability

can be developed using classroom fundamentals and simulator training and should be

reinforced on the job and during continuing training. The training should enable team

personnel to:

Determine if intervention is required

Determine the most probable success path

Analyze resources and potential consequences of selected action to

determine priority of activities

Establish and apply success criteria for intervention activities

Apply a diagnostic process to assess results of intervention activities

Interact effectively with other personnel to select and implement intervention

activities.

Teamwork is essential in initiating effective intervening activities. Scenarios should be

developed that require input from the team members on selecting the intervening activities

and determining what information is to be obtained to evaluate the effectiveness of those

intervening activities. Conflict resolution management should also be exercised to achieve

the best team decision. Team communications should always be stressed to ensure that

the information is disseminated to the entire team.