Introduction - hdbk12020007

DOE-HDBK-1202-97

1. INTRODUCTION

1.1 Purpose

This guide provides assistance in the development, implementation, and improvement of

training on teamwork and diagnostics.

1.2 Background

DOE and contractor representatives identified the need for teamwork and diagnostics

training guidance. This need was based on the increasing emphasis of properly applying

knowledge and skills to complete assigned tasks. Teamwork and diagnostic skills have

become a focal point because of the impact they have on effective facility operation and

safety.

1.3 Application

DOE 5480.20A, "Personnel Selection, Qualification, and Training Requirements for DOE

Nuclear Facilities" requires that qualification programs include training on teamwork skills.

The Order requires that personnel are trained as a team to stress team communications

and interaction where job functions require team solutions and activities. Diagnostic skills

are integral in the development of teams and should be a part of the team training concept.

The content of this guide is applicable to all DOE reactor and nonreactor nuclear facilities.

Portions of the programs outlined may not be applicable to all facilities because

organizations, disciplines, titles, and responsibilities vary among DOE reactor and nonreactor

nuclear facilities. Facility training personnel can improve existing training programs by

adapting this guide to their specific facility and individual operational disciplines.

Discussion

The groups that would benefit from team building need to be clearly identified. Training on

teamwork and diagnostic skills should be included in a training program for groups that are

interested in improving the way they currently operate, are functionally interdependent, and in