Implementing U.S. Department of energy Lessons Learned Programs Volume 1

• Implementing U.S. Department of energy Lessons Learned Programs Volume 1
• This document has been reproduced directly from the best available copy
• Table of Contents
• Foreword
• Phase I Getting Started
• Section 1.1 Planning a Lessons Learned Program Ten Basics Steps
• Identify Lessons Learned Coordinators/Managers
• Figure 1 Developing Logic Diagrams
• Figure 2 Key Activities Diagram (Gantt Chart)
• Develop Program Infrastructure and Implementation Tools
• Develop Employee Lessons Learned Orientation/Training
• Develop Performance Measures
• Phase II Familiarization and Training
• Section 2.1 Familiarization
• Section 2.2 Lessons Learned Training
• How to Utilize / Incorporate Lessons Learned Information
• Training Resources
• Training Roles and Responsibilities
• Evaluation Process
• Phase II Program Implementation
• Section 3.1 Developing a Lesson Learned
• Figure 3 Lessons Learned Process Flowchart
• Identifying a Lessons Learned Experience cont'd
• Determining What is Not a Lessons Learned
• Originator
• Security Issues And Use Of Vendor Names
• Organization Line Manager
• Reviewing and Validating a Lessons Learned Document
• Lessons Learned Coordinator
• Section 3.2 Disseminating Lessons Learned
• Protocol Requirements for Accessing DOE Lessons Learned Information Services
• Electronic Mail Services
• System Requirements for Accessing DOE Lessons Learned Information Service
• Publications
• Reviews and Evaluations
• Additional Options
• Section 3.3 Utilizing and Incorporating Lessons Learned
• Review Lessons Learned Documents for Applicability
• Incorporating Lessons Learned into Ongoing Training
• Phase IV Performance Measurement and Continous Improvement
• Section 4.1 Performance Measurement
• Effectiveness
• Safety
• Why Do We Need to Measure?
• What is the Foundation for a Performance Measurement System?
• Figure 4 Performance Measurement Feedback Loop
• Figure 5 Performance Measurement Process
• Identify the process
• Examples of Lessons Learned Performance Measures
• Measures of Organizational Performance Impacted by the Lessons Learned Program
• Developing Performance Measures for Lessons Learned Programs
• Developing Performance Measures for Lessons Learned Programs cont'd
• Developing Performance Measures for Lessons Learned Programs cont'd
• Concluding Material
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Implementing U.S. Department of energy Lessons Learned Programs Volume 1

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