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| Open Communications--A trainee is more likely to learn if OJT is structured so that
the instructor's messages are open to the trainee's inspection. To improve open
communications the instructor should:
Clearly state the terminal and enabling learning objectives. The learning objectives
tell the trainee exactly what is expected of him/her.
Point out relationships. Give cues and prompts to the trainee to be sure he/she
understands what has been said.
Avoid using technical terms without explaining them to the trainee (do not assume
that he/she knows).
Talk about a system or component of that system at the location of the item if
possible. Make full use of being at the job site to stimulate as many sensory inputs
(sight, sounds, smell, touch) as possible. Make sure the trainee can see and hear
everything that is explained and demonstrated as it takes place.
Ask the trainee questions to verify comprehension. Open communication is a
two-way street--the trainee should also feel free to ask the instructor questions.
Modeling--This is the very foundation of on-the-job training. The instructor provides
a model performance for the trainee to emulate. It is very important that the instructor
presents the material in the proper sequence and observes all applicable procedures and
safety requirements. The trainee will emulate improper performance just as readily as proper
performance. Therefore, the instructor must perform the task correctly.
Active Appropriate Practice--Learning is more likely to take place if the trainee takes
an active part. OJT is an active hands-on process. Practice should be as similar to the
actual job task as possible.
Distributed Practice--A trainee is more likely to learn if practice is scheduled in short
periods distributed over time. It is a good idea to limit practice sessions to one hour or less
with a break between sessions. By distributing practice over a period of time, you can
minimize mistakes that are caused by exceeding the trainee's attention span or fatigue limits
during the practice session.
Fading--A trainee is more likely to learn if the instructor gradually withdraws
instructional assistance. Following the initial practice session the instructor should
systematically withdraw or decrease the coaching and helpful hints. The rate of fading is
important: too slow and the trainee becomes dependent on the prompts--too fast and the
trainee makes errors.
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