Management Assessment

DOE-STD-1051-93

A.3 MANAGEMENT ASSESSMENT

PERFORMANCE OBJECTIVE

Management and supervisory personnel should monitor and assess plant

maintenance activities to improve all aspects of maintenance performance.

CRITERIA

A. Line managers and supervisors are responsible for and personally take part in

monitoring and assessing maintenance activities. Assessments by other

independent groups, such as quality assurance, are used by line managers and

supervisors as a management tool to assist them in assessing maintenance

performance.

B. Managers and supervisors frequently tour the plant and observe ongoing work.

Effective corrective actions are taken for noted problems.

C. Senior managers monitor the assessment activities of their subordinate managers

and supervisors.

D. Management and supervisory assessment and improvement efforts are

performance-oriented. Line managers and supervisors are responsible for

determining and implementing corrective actions.

E. Selected maintenance data reflecting plant performance are analyzed and

trended, and the results are forwarded to appropriate levels of management.

F. Root causes are determined for problems identified during monitoring of

maintenance activities and by analysis of trends. Corrective actions are initiated

and tracked to completion.

G. Management assessments are conducted to determine the reasons for success or

failure in achievement of objectives. Results are incorporated into future

objectives.

A-6