Lesson Plan - Continued

DOE-STD-1055-93

c. Notification of selected employees, and

d. A copy of the facility or corporate policy relating to management responsibility for site

operations.

3. This lesson has the following trainee enabling objective:

a. Explain management's role in facility operations.

b. Explain a maintenance problem analysis program, and

c. Define the criteria for identifying a root cause.

4. Some important aspects in management role in overall facility operations include the

following:

a. To ensure safety of facility operations, managers and supervisors should be technically

informed and personally familiar with the operating conditions at the site or facility.

This does not mean managers should know every operational detail, but it does imply

a knowledge level that allows them to speak the language of the technology and

understand its basic workings.

b. A problem analysis program is a sy stem designed to help correct the causes of both

equipment and human error problems. This may improve the reliability of the site by

decreasing the probability of recurrence. Some thoughts on this type of program

include:

1) Examples of proven and accepted techniques for analyzing for root cause include

the following:

event and causal charting (sy stem utilizing a block diagram to depict cause and

effect),

barrier analysis (questioning process used to determine what programmatic

sy stem or "barrier" may have prevented the problem),

walk-through task analysis (step-by-step reenactment to determine the failure

mode,

change analysis (looks at the problem from the standpoint of what was

expected and what actually happened), and

interviewing (a verbal, intuitive investigation process).

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