Problem analysis principles and the ability to apply techniques necessary

DOE-STD-1170-2003

Describe the assessment requirements and limitations associated with the

interface of electrical systems personnel and contractor employees.

Describe how planning, observations, interviews, and document research are

used during an assessment.

Explain the essential elements of a performance-based assessment including

investigation, fact-finding, and reporting. Include a discussion of the essential

elements and processes of the following assessment activities:

Exit interviews

Closure process

Tracking to closure

Follow-up

Contractor corrective action implementation

Describe the actions to be taken if the contractor challenges the assessment

findings and explain how such challenges can be avoided.

35.

Electrical systems personnel shall demonstrate the ability to assess the activities

of contractor and/or Federal electrical systems employees and make all necessary

reports.

Supporting Knowledge and/or Skills

Describe the methods by which noncompliance is determined and

communicated to contractor and Department management.

Describe the role of electrical systems personnel in the contractor performance

evaluation process.

Participate in the evaluation of a contractor's performance.

Conduct an interview as part of an evaluation of an occurrence.

Develop an assessment report.

Participate in formal meetings between Department management and senior

contractor management to discuss the results of electrical systems

assessments.

36.

Electrical systems personnel shall demonstrate a working level knowledge of

problem analysis principles and the ability to apply techniques necessary to

identify problems, determine potential causes of problems, and identify

corrective action(s).

Supporting Knowledge and/or Skills

Describe and explain the application of problem analysis techniques including the

following: