Communication of concerns and findings to contractor management.

DOE-EM-STD-5505-96

related training and qualification, respectively.

4.2.2 Documentation of programmatic breakdowns or widespread problems (concerns)

supported by individual items that do not meet requirements (findings). Field Element managers

shall ensure that the concerns resulting from operations assessments are documented by the

assessment team and supported by one or more findings. Identification of concerns will require

that assessment teams go beyond merely determining deviations from requirements to

understanding the status of the programs. Therefore, assessment teams should aggressively

evaluate the findings for underlying concerns. The process of developing concerns is described in

section 5.11.

4.2.3 Communication of concerns and findings to contractor management. Field Element

managers shall communicate the concerns and findings to contractor management. The Field

Element managers should ensure that the contractor receives the results of the assessments in a

timely manner so that prompt corrective action may be taken. Field Element managers may

deliver the results of an assessment to contractor management either verbally, in writing, or both.

4.2.4 Follow-up to verify concerns are corrected. After completion of an operations

assessment, Field Element managers shall follow up to verify concerns are corrected. Field

Element managers may verify that concerns are effectively corrected during subsequent

assessments.

4.2.5 Utilization of assessment results as a factor in determining contractor monetary

incentives. Field Element managers shall utilize the results of operations assessments as a factor

in determining contractor monetary incentives. When determining contractor monetary

incentives, Field Element managers should consider the severity of concerns, completion of

corrective actions, and overall contractor progress.