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| DOE-EM-STD-5505-96
warranted in order to get to the root of a deficiency. The following list provides potential
interview questions:
(To Supervisors), are operating standards being communicated to workers through training of
operating practices and by supervisory monitoring and guidance of work involving plant
operations?
(To Training Manager, Shift Supervisor), how do you ensure that on-shift training adheres to
established training programs in order to maintain instructional uniformity?
(To a qualified on-shift trainer), how do you ensure that trainees understand what is required
for each training session?
(To Training Manager)Does the training program for operations personnel include in-house
events as selected by the operations supervisor?
(To Training Manager), How do you ensure that the training conducted on systems and
equipment remains current with the systems and equipment installed at the activity?
The above training related questions, while specific to several different elements of conduct of
operations, are varied and mixed. The following example, however, addresses one specific area
of conduct of operations, Lockouts and Tagouts in an effort to demonstrate the line of
questioning an assessor could use while interviewing the activity training manager.
How do you ensure that operators are receiving the required lockout and tagout training?
How is this training tracked?
Do trainers who provide lockout and tagout training possess operational experience?
What administrative support is required by your training department? Are they included on the
distribution list for new lockout and tagout procedural revisions?
Are the lockout and tagout requirements incorporated into training guidelines and objectives?
If so, are all requirements relative to training of lockouts and tagouts incorporated?
What is the purpose of the lockout and tagout training program at your activity?
How are personnel trained to understand the limitations of the tags? Who receives this
training? (operators, managers, secretaries?)
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