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DOE-EM-STD-5505-96
A technician monitoring parameters or taking samples
An operator performing maintenance that will cause an alarm condition
Operators and technicians from each shift should be observed during the assessment. If possible,
the observation of a particular shift position should start at shift turnover since vital information
about the status of activity processes is passed at this time.
An effective way to observe operators is to follow them during their inspection tours. If they are
taking round sheets, observe what parameters are monitored and the parameter normal, high, and
low values recorded on the round sheet. If the actual parameter value is outside the high/low
band, observe what actions the operator takes, if any. If a maintenance action or operator will
cause an expected alarm, then are the appropriate operations personnel informed prior to receipt
of the alarm?
Because matrixed technicians are outside the operations organization, observing the
communication of sample results or parameter monitoring will be required. Once again, an
effective means of conducting the observation is to contact the matrixed organization, and arrange
to follow a technician while sampling or monitoring operations. Observe the technician take the
sample or monitor the parameter as before. If the sample requires analysis to obtain a parameter,
observe if the results are returned to the operations organization in time to have meaningful
process control.
Once an observation has been completed, compare what was observed to the requirements
contained in activity policies and procedures to identify any apparent deviations from
requirements. Pursuing these leads using additional observations, interviews, and document
reviews to confirm or disprove them and determine if programmatic breakdowns or widespread
problems exist.
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