Training Effectiveness Evaluation

DOE-HDBK-1003-96

7. TRAINING EFFECTIVENESS EVALUATION

7.1 Introduction

To establish and maintain an effective qualification program, a periodic evaluation of program

effectiveness is necessary. A thorough evaluation process includes assessment of the training

process and of the qualified individual's performance on the job.

7.2 Evaluation of the Training Process

In evaluating the training process, the content of the program, the training materials, and the quality

and method of instruction should be considered. Requirements for the conduct and frequency of

these evaluations should be defined in appropriate procedures.

Program content should be reviewed and modified to reflect feedback from previous programs,

changes to facility systems or procedures, new or different test equipment, regulations, codes, or

standards affecting the worker. Also modifications should reflect any other pertinent changes that

have occurred since the course content was established. Such a review could involve course

instructors, the training supervisor, the maintenance supervisor, management, training specialists

from other sites, or training consultants.

Instructional techniques should be evaluated periodically during the course of the training program.

The methods of instruction used in various portions of the program should be evaluated periodically

during and after the program. These evaluations should be used to determine if more appropriate or

effective methods could be used for portions of the program. For example, certain topics might be

covered better in a laboratory or during on-the-job training rather than in a classroom lecture. Input

for this kind of evaluation could come from trainees, instructors, the training supervisor, training

specialists or consultants, and the job analysis.