 |
|||
|
|
|||
|
|
|||
| ||||||||||
|
|  Radiological Control Training for Supervisors
DOE-HDBK-1143-2001
Instructor's Guide
C. Barriers/filters
Show OT 5.3.
Obj. 2
1. Five types of communication barriers/filters
Describe filters/barriers that distort
the communication process.
There are two categories of social
barriers:
Relate the barriers/filters to the
activity above.
Verbal - The use of words with
emotional content can interfere with
the reception of the intended message
(e.g., politics, religion, race).
Nonverbal - Nonverbal barriers are
usually involuntary or symbolic (e.g.,
clothes, grooming, or office setup).
Physical barriers include elements such
Give examples.
as noise, distance, data overload, time,
media, handicaps, etc.
Psychological barriers include elements
such as tendency to smother information,
difference in opinion, lack of trust,
assumptions, attitudes, stress, and
attention level.
Individual barriers include elements such
as needs, beliefs, education, religion,
socioeconomics, culture, values, and self-
concept.
Neurological barriers occur as a result of
the way the nervous system filters,
distorts, deletes, and interprets
information.
Module 5 - 6
|
|
Privacy Statement - Press Release - Copyright Information. - Contact Us |
Click
here for thousands of PDF manuals