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Radiological Control Training for Supervisors
DOE-HDBK-1143-2001
Instructor's Guide
The sender's message is the focus of the   Site-specific communication models
may be substituted.
process. It must have an objective (i.e.,
deliver information, motivate, stimulate,
get/provide feedback). It must be concise,
logical, and clear.
2. Receiver's filters
Similar to the sender, the receiver has
his/her own filters that can also distort the
message.
3. Understanding the message
It is not the logic of the sender's message
that is important, but the logic of the
received message. The sender must
consider how his message will sound to
the receiver.
The accuracy of message interpretation
depends upon how well the sender
projects the intent, motivation, values, and
emotions of the message.
Types: Oral, written, symbols,
4. Medium
gestures, etc.
Introduce exercise.
The medium used for communication can
definitely distort the message.
Exercise should be approximately 30
min., including the debriefing.
Participant activity - The objective of
the activity is to have each member
realize barriers associated with the
communication process.
 Split the group into pairs.
Have each pair designate a sender
and a receiver. Have the sender
and receiver sit back-to-back.
Module 5 - 4


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