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| Radiological Control Training for Supervisors
DOE-HDBK-1143-2001
Student's Guide
I.
Introduction
II.
Communication
A. Communicating is one of the basic functions
human beings must perform. Since it is basic,
often it is assumed that everyone communicates
proficiently. That is not always the case. Often,
everyday problems can be traced back to
communication as a primary or contributing
cause.
III. Interpersonal communication
A. Communication styles
Studies show that people tend to communicate in
a style that best suits their given personality.
There are many personality trait assessments
available that give us a better understanding of
who we are. Some examples are Myers-Briggs,
Herman's Brain Dominance, and Birkman
Methods.
B. The communication process
1. Sender's filters
The sender has an idea that must be
transmitted to a receiver.
Perceptions, assumptions, attitudes, and
past experiences are filters through which
the sender's messages must travel.
These can distort the idea.
Module 5 - 1
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