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Performance assessment and feedback program in place. |
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|  DOE-STD-1063-2000
5. Performance assessment and feedback program in place.
How often does the Field Element conduct self-assessments of the entire
Facility Representative program?
How are peer reviews incorporated into the self-assessment process?
Does the Program Secretarial Officer participate in assessments with a
representative on the assessment team?
How well does the self-assessment program ensure that the evaluators have
adequate knowledge and experience to conduct meaningful reviews?
Based on self-assessment reports, have adequate reviews been conducted to
be able to properly evaluate the assigned area of assessment?
Have the self-assessments generated meaningful recommendations for
improvement and corrective actions?
How is the accomplishment of self-assessment actions tracked?
Are corrective actions being completed in a timely manner?
How are the FacReps kept informed on changes to their facilities and their
operating practices?
How are lessons learned from facility events disseminated to FacReps?
How are lessons learned from facility events at other DOE facilities sought
and disseminated to FacReps?
Are lessons learned from other relevant industrial events disseminated to
FacReps?
II.
APPROACH
The approach to be used in performing the Facility Representative Program
assessment is expected to vary between Field Elements. In order to obtain a
valuable assessment of the program, the following methodology is presented.
Documentation. Much information can be determined in advance of the
assessment by careful review of program documentation. This can include:
1.
Program directive(s)
2.
Performance Indicators (DOE-wide and locally generated)
3.
Qualification tracking data
4.
Significant Occurrence Reports
5.
Performance Assessments including the Facility Representative Program
Self-Assessment
6. Training records (including continuing training)
7. Qualification records
8. Facility Representative logs
9. Facility Representative reports
10. Management tracking system for Facility-Representative-reported issues
11. Written and oral examination question banks
B-5
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